Support

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24h / 365days

We offer support for our customers

Mon - Fri 8:00am - 5:00pm (GMT +1)

Get in touch

Cybersteel Inc.
376-293 City Road, Suite 600
San Francisco, CA 94102

Have any questions?
+44 1234 567 890

Drop us a line
info@yourdomain.com

About us

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Have any Questions? +01 123 444 555

For Suppliers

For Suppliers

We are a trading company with more than 45 years of experience in import/export, international goods procurement as well as in marketing and sales & distribution.
Find out what we can do for you as our supplier.

Sales & Marketing

  • Direct contact to decision makers of all major retail partners
  • Own B2C channels
  • Own content management team

Service & Support

  • Complete service infrastructure
  • Own repair center
  • Individual solutions for after sales service

Brands & Products

  • Our own brand names for OEM business
  • Launch of your brand & distribution of your products
  • Support with development and optimization of your products

Logistics

  • We cooperate with well-established shipping and logistics companies and local express service providers
  • Large warehouses

Through decades of experience we are well established in the market and have close relations with the decision makers of our retail trade partners, such as well-known retailers, purchasing cooperatives, online retailers, mail order retailers, hypermarkets/supermarkets, C&C retailers, etc. Additionally, we have a wide ranging network of small and mid-size specialized retailers in each product category.

Each of our product categories has its own director. Customers and customer groups are supported by their own key account manager as direct contact. Our efficient sales back-office provide for a quick and seamless shipping & handling.

Our own content management team creates detailed product texts and listings with our customers and provides support for marketing actions, POS presentations and customer information.
Our own B2C channels enable us to market products directly to the consumer.

Our Customers &
Partners

These are some of the customers & partners with whom we work with and cooperate.
Additionally, each of our product categories is being distributed through a network of small and mid-size specialized retail shops as well as over 700 vehicle dealerships.

Our core product categories are Consumer Electronics, Household Products and Vehicles. For each category we have our own brands for OEM business and at the same time we are distributor in Germany for several high profile brand names.

>> Brands & Products

Are you planning to market and sell your own brand and/or product in Germany and are looking for an experienced distributor? Trust us and our experience in sales and distribution and the launch and building up of a new brand name.

Our top priorities are product quality and safety as well as a safe work environment. We ensure this through long-lasting partnerships with our suppliers and continuous quality controls by our own staff on location.

A seamless service and immediate support to the consumer is essential for being successful. We are able to offer you a complete service infrastructure. Our highly educated service personnel responds to inquiries via hotline and e-mail and supports the consumer by first trying to find a solution by phone.

In case a product needs to be send in for servicing, we are always by the consumer’s side and provide for a seamless shipping & handling. Our own repair center and qualified technicians check and repair returned goods immediately providing for a fast return to the consumer. Consumers can check the status of their product at all times through our online RMA system.

We are able to handle the complete after sales service for you. Individual solutions for service & support are also possible.

From the process of goods procurement until consumers can hold the product in their hands, seamless logistics are essential for a modern trade company.

We cooperate with well-established shipping and logistics companies and local express service providers.
This allows for fast and efficient goods procurement and quick forwarding of these goods to our retail customers as well as consumers.

Our large warehouses provide for constant availability of our products and short handling times – no matter if large quantities or drop shipments.

Different ways of distribution demand for high flexibility. Besides bulk shipments to our retail customers, we are also able to handle drop-shipments to consumers.

© Karcher AG